Last Updated: April 10th, 2025

Introduction and Scope

Abra, Inc. ("Abra," "we," "our," or "us") provides AI-powered Vendor Performance Management Software for enterprise businesses. This Privacy Policy describes how we collect, use, and disclose information when you use our software and tools (the "Service").

This Privacy Policy applies to:

• Enterprise customers who purchase and administer the Service ("Customers")
• Individual users who access the Service through their organization ("End Users")
• Visitors to our website and marketing properties

As a provider of B2B software services, Abra acts as a data processor for personal information submitted to the Service by our Customers. Our Customers are the data controllers for such information. For personal information we collect directly (such as from website visitors or for account administration), Abra acts as a data controller.

This Privacy Policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable privacy regulations.

By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

1. Collection of Personal Information and Types of Information Collected

(A) Customer Account Information

When you register for an account as a Customer, we collect:

• Business contact information: company name, email address, phone number, billing and shipping address
• Account administrator information: name, email address, job title, and authentication credentials
• Billing information: payment details, transaction records, and billing contacts